Ducapo Elegant Monks
- PREMIUM LEATHER : We work exclusively with the best leather tanneries and importers, ethically sourced and bred. Our leather catalog is high grade 100% calf leather.
- LEATHER LINING : The inner skin of shoes is composed of a soft calf leather lining, which makes them much more comfortable and long lasting.
- HANDCRAFTED PRODUCT: Our designs are hand made. We do not use molds or laser cutting. All our production links are made and supervised by high expert footwear craftsmen with over 40 years of experience.
- The Processing Time usually takes 1-5 business days, but may be longer due to a high volume of orders.
- We will send you an email confirming that your items have been dispatched once your order leaves the warehouse. You will then receive another email with the tracking number that you can use to track your order status online with a link here.
- Please double-check that you have provided the correct shipping information during checkout. We create shipping labels directly from the information presented during checkout. Need to change your shipping address? Send us an email or leave us a message here.
- See the FAQs for details on shipping methods, costs and delivery times.
- Items returned within 30 days of their delivery date in same as new condition will be eligible for a full refund or store credit.
- Refunds will be charged back to the original form of payment used for purchase.
- Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Should you require information or help, please contact us by email info@ducapo.com and we will be happy to assist you.
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How are your shoes made?
#1
Design: The first step in creating handmade leather shoes is to come up with a design. This is done by sketching the shoe on paper or using a computer-aided design (CAD) program.
Pattern Making: Once the design is finalized, a pattern is made. The pattern is the blueprint for the shoe, and it determines the shape and size of each piece of leather that will be used.
Cutting: The leather is cut into the various pieces needed to make the shoe. This is typically done by hand, using a sharp knife or scissors.
#2
Stitching: The pieces of leather are then stitched together using a variety of techniques.
Lasting: Once the shoe is stitched together, it is placed on a last, which is a wooden form that helps to shape the shoe. The shoe is then left on the last for several days to allow it to take on its final shape.
Finishing: This can include adding details like buckles or laces, polishing the leather, and adding any final touches.
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FAQS
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can track the status of your order in the page My Orders but to do this you need to log into your profile. Upon every change in the status of your order you will be notified immediately by e-mail.
Contact us as soon as possible, but not later than 30 days as of receiving them. We’ll be happy to repair or replace them with new ones. You can also return the product without replacement – in such case we are going to refund the whole sum paid by you.
If there is a significant difference between the design of goods that you ordered and the design of goods that you have received – for instance the shape, material, colors or accessories, the product will be considered defective and may be returned or replaced. Please, bear in mind that a slight difference between the visualization of your design as it appears on our site and the actual model you receive, is possible. For instance, the colors displayed on your monitor depend on the customized settings and may create expectations for a bit different shades. In such cases the product will not be considered defective and will not be replaced or returned.